Delta Treats Children Like Baggage: They Send Them to the Wrong Airport
Delta Airlines sent two children fling under the airline’s unaccompanied minors program two the wrong cities.
A boy destined for Boston wound up in Cleveland and a girl bound for Cleveland wound up in Boston. The airline said it was because of a paperwork mix up.
news.com.au: Delta said the children were connecting through Minneapolis-St. Paul International Airport, US on Tuesday when they were put on the wrong connecting flights because of a “paperwork swap.”
Delta spokesman Paul Skrbec on Wednesday said a boy ended up in Cleveland instead of Boston while a girl was sent to Boston instead of Cleveland. He would not release information about the children, citing passenger privacy. [....]
Delta said it has apologized to the families, sent the children to their final destinations at no cost, arranged full refunds for the children’s tickets and provided credits to the families for future travel.
“A paperwork swap?” Does this mean the airlines put illiterates who couldn’t read the paperwork well enough to tell if it was for a boy or a girl in charge of these children, or was it the same baggage handler who sends my luggage to O’Hare when I’m headed to Dallas Fort Worth?
It also makes you wonder if they have a warehouse for unclaimed children?
